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SUPERIOR WORK! COMFORTABLE PRICE!
Superior Comfort Heating and Cooling is proud to be your trusted HVAC services expert in Flat Rock and the Downriver Michigan Communities. Our experienced and knowledgeable HVAC technicians are highly trained and certified in all aspects of heating & air conditioning service, installation, and maintenance.
CORE VALUES
WE ARE COMMITTED TO OUR CUSTOMERS.
Our objective is simple: keep our customers comfortable. We strive to exceed expectations during every customer interaction, from the first call, through service, installation and beyond. We continue to care for our customers once the job is complete so that they stay comfy and satisfied. Our staff is skilled, professional, friendly, knowledgeable and always ready to help.
WE EXEMPLIFY INTEGRITY.
We are honest, transparent and ethical in all of our interactions. Our goal is to build lasting relationships with our customers and team members. We present a clear picture of the situation and discuss the options with the homeowners so that they understand and can make an informed decision with which they, and our technicians, feel comfortable.
WE PROMOTE TEAMWORK.
We know that the best way for us to take care of our customers and all of our team members is to work together. Our technicians coordinate with each other, our salespeople, and office staff to ensure that each customer receives an outstanding experience throughout the entire process. We provide a welcoming and inclusive environment at Superior Comfort where all are valued, treated with respect, and given the support necessary for success.
WE BELIEVE IN CONTINUOUS IMPROVEMENT.
We are passionate about learning and innovation. Our technicians and management routinely engage in continuing education to stay current with the latest technology and process improvements. Our equipment and vehicles are always up to date and in great condition. We are dedicated to providing the best service possible, as well as the best working environment for our team members. Our efforts place us at the forefront of the HVAC industry.
WE ARE ACCOUNTABLE.
We make every effort to ensure that each job is completed in a timely manner with top notch workmanship and equipment. If something unusual happens that creates a challenge, we will work hard to make it right until the customer and technician are satisfied.
CORE MISSION
Superior Comfort is dedicated to helping our neighbors in Southeastern Michigan stay comfortable and safe in their homes or businesses by ensuring that their heating and cooling systems are functioning optimally, delivering a premier experience, and supporting our team members.
We are committed to helping the customer maintain their equipment, determine whether repair or replacement is the best option for their unique situation if problems arise, and performing the appropriate service with excellence and integrity. We care for each customer and their home or business as if it were our own. At the same time, we provide encouragement and educational opportunities for our team members in order to help them achieve their professional and personal development goals.
SCOTT’S STATEMENT
Welcome to Superior Comfort Heating & Cooling, where our journey began in 2007 with a determined 22-year-old entrepreneur, armed with just an Astro minivan, basic tools, and a vision for success. As a father of a young child with another on the way, I was driven to provide a better future for my family. Today, I’m proud to say that both of my sons are integral parts of our family-owned and operated business, embodying the values our community cherishes.
Our success story is woven with threads of support from our community, friends, and family. We understand the importance of trust and lasting relationships, which is why our customers turn to us as their trusted HVAC contractor. They appreciate our commitment to staying ahead of the curve with new technologies while delivering top-notch service rooted in excellence and respect.
At Superior Comfort, we take pride in our workmanship and continually strive for excellence in every job. Our team embodies a youthful energy and enthusiasm, coupled with years of experience in the HVAC industry. We’re dedicated to our craft and focused on growth, with ambitions to expand our presence in Southeast Michigan.
Beyond business, we’re committed to giving back to our community, whether through volunteer work or contributing our time and resources. We aim to set a positive example for the next generation of tradespeople, fostering a culture of support and development within our team. Superior Comfort Heating & Cooling, where passion meets professionalism, and customer satisfaction is our top priority. We’re here to make a difference, one HVAC system at a time.
MEET THE TEAM
DONALD WELDY | TECHNICIAN
SCOTT LITTLE | OWNER/CEO
AUSTIN OSBORNE | TECHNICIAN
BRYAN HENRY | SALES MANAGER
CORINA PACHECO | CUSTOMER SERVICE DISPATCH
ERICA CROSBY | CUSTOMER SERVICE REP
EVAN LITTLE | TECHNICIAN
GAVIN RUFF | TECHNICIAN
JUSTIN MINNICK | TECHNICIAN
KAYLIN ALLEN | OFFICE MANAGER
KEN MORSE | SERVICE MANAGER
KEN ROSS | TECHNICIAN
MAGGIE SCHMITT | TECHNICIAN
MICIAH LITTLE | TECHNICIAN
RICKY O’ROURKE | TECHNICIAN
RUDY ALMARAZ | TECHNICIAN
Shawn Pontius | Customer Service Manager
TONY DEMYAN | INSTALL MANAGER
TONY GALLAGHER | TECHNICIAN
TYLER SPARKS | TECHNICIAN
ZACK SMITH | TECHNICIAN
SCOTT LITTLE | OWNER/CEO
KAYLIN ALLEN | OFFICE MANAGER
BRYAN HENRY | SALES MANAGER
About Superior Comfort Heating and Cooling in Flatrock, Michigan
We are proud to serve the people of our local community with prompt quality service. Our team is made up of EPA-certified technicians who attend periodic courses to stay on top of all advances, technology, and code as it changes. We offer a wide range of heating and AC services in Flat Rock, MI.
We offer a wide range of heating and AC services in Flat Rock, MI including:
- Air conditioner repair and replacement
- Furnace repair and installation
- Furnace maintenance
- Heat pump repair
- Indoor air quality services
- Water heater repair and maintenance
- Tankless water heater services
- Digital Thermostats
- Carbon Monoxide Tests
- Filter Replacement
- 21-Point Check Tune-ups
We also sell and provide services for:
- Furnaces
- Air Conditioners
- Heat Pumps
- Boilers
- Ductless units
- Filters
- Indoor Air Quality
- Annual Maintenance
- Whole House Humidifiers
- Water Heaters
- Thermostats
In case of emergencies, we also offer emergency services. We specialize in installing Rheem products, which come with industry-leading warranties and performance. Our commitment to delivering excellent customer service is reflected in our long list of satisfied customers. When it comes to determining the perfect HVAC system for your home or business, contact our team and we’ll be happy to provide a free, no-obligation consultation.
What’s more? Experience the Superior Comfort Heating and Cooling difference today! We look forward to adding you to our long list of customers. Schedule a service appointment today and be one step closer to enjoying the comfort of your home or business at its best.
Mission, Vision, Values
WE’RE COMFORTABLE WITH WHO WE ARE
CORE MISSION
Superior Comfort is dedicated to helping our neighbors in the Downriver, Michigan area stay comfortable and safe in their homes by ensuring that their heating and cooling system is functioning optimally, delivering a premier experience, and supporting our team members fully.
We are committed to helping the homeowner maintain their equipment, determine whether repair or replacement is the best option for their unique situation if problems arise, and performing the appropriate service with excellence and integrity. We care for each customer and their home or business as if it were our own. At the same time, we provide encouragement and educational opportunities for our team members in order to help them achieve their professional and personal development goals.
VISION
Superior Comfort’s vision is to be the premier heating and cooling company in the region by providing both the highest level of excellence in customer experience and fostering an environment in which our team members grow and thrive.
VALUES
We Are Committed to Our Customers
Our objective is simple: keep our customers comfortable. We strive to exceed expectations during every customer interaction, from the first call through service or installation and beyond. We continue to care for our customers once the job is complete so that they stay comfy and satisfied. Our staff is skilled, professional, friendly, knowledgeable and always ready to help.
We Exemplify Integrity
We are honest, transparent and ethical in all of our interactions. Our goal is to build lasting relationships with our customers and team members. We present a clear picture of the situation and discuss the options with the homeowners so that they understand and can make an informed decision with which they, and our technicians, feel comfortable.
We Believe in Continuous Improvement
We are passionate about learning and innovation. Our technicians and management routinely engage in continuing education to stay current with the latest technology and process improvements. Our equipment and vehicles are always up to date and in great condition. We are dedicated to providing the best service possible, as well as the best working environment for our team members. Our efforts place us at the forefront of the HVAC industry.
We Are Dedicated to Excellence
Superior Comfort owner, Scott Little, began his HVAC career at the age of twelve. He learned early that striving for and achieving excellence is vitally important. All of our professionals have the same mindset and the company is built around this central theme. We do things right to the very best of our ability, for every customer and team member, on every job. Excellence is our standard.
We Promote Teamwork
We know that the best way for us to take care of our customers and all of our team members is to work together. Our technicians coordinate with each other, our salespeople, and office staff to ensure that each customer receives an outstanding experience throughout the entire process. We provide a welcoming and inclusive environment at Superior Comfort where all are valued, treated with respect, and given the support necessary for success.
We Are Accountable
We make every effort to ensure that each job is completed in a timely manner with top notch work and equipment. If something unusual happens that creates a challenge, we will work hard to make it right until the customer and technician are satisfied.
CALL 734-929-9821
